Effective Date: 21 Nov 2023

Thank you for choosing Rhobel Inc. for your web and mobile development needs. We are committed to providing high-quality products and services to our customers. Please read our refund policy carefully before making any purchase.

1. Scope of Refund Policy:

This refund policy applies to all purchases made through the Rhobel Inc website for our web and mobile applications.

2. No Refunds for Source Code Products:

Rhobel Inc sells applications as a product, including access to the application’s source code. Once the source code has been delivered to the customer, we do not offer refunds. This policy is in place to protect the intellectual property and proprietary nature of our source code.

3. Refund Eligibility:

Refunds will only be considered in the following circumstances:

• If there is a technical issue that prevents the proper functioning of the application, and Rhobel Inc is unable to resolve the issue within a reasonable time frame.

• If there is a proven defect in the product that significantly affects its performance and functionality.

4. Requesting a Refund:

To request a refund, the customer must submit a detailed description of the issue or defect to our customer support team at support@rhobel.com within 2 days of the purchase date. Rhobel Inc will review the request and, if eligible, process the refund within a reasonable time frame.

5. Refund Process:

If a refund is approved, the refund will be processed using the same payment method used for the original purchase. The amount refunded will be limited to the original purchase price.

6. Contact Information:

For any questions or concerns regarding this refund policy, please contact our customer support team at support@rhobel.com.

7. Policy Updates:

Rhobel Inc reserves the right to update or modify this refund policy at any time. Customers will be notified of any changes through our website.

By making a purchase from Rhobel Inc, you acknowledge that you have read, understood, and agreed to our refund policy. We appreciate your understanding and cooperation.

Thank you for choosing Rhobel Inc.